Marketing
| Boy Scouts of America |
| 2001 Annual Report |
Camp is an exciting part of the Scouting experience, but camp is also
an important marketing tool that councils are using to build membership,
increase retention of members, and reach out to urban communities.

The Winnebago Council's Winter Quest gives Scouts like Greg Buehner, second
from the left, and Bill Goede, standing at right, the opportunity to share
the fun and excitement of Scouting with potential members. |
If You Walked into Camp Quest, you might think you were at an ordinary summer
camp. Kids are swimming, hiking, riding horses, and having a great time.
But this is no ordinary summer camp. There are no uniforms, no neckerchiefs,
and no packs or troops. In fact, these kids aren't even Scouts—at
least not yet.
But by the time this camp is over, almost every one of them will go home
determined to join Scouting.
Sponsored annually by the Winnebago Council in Waterloo, Iowa, Camp Quest is
designed to introduce underprivileged youth to Scouting. For many of the 541
first- through fifth-grade youth who attended in 2001, camp is a new experience.
Camp Quest is just one part of the Winnebago Council's efforts to introduce
minority youth to Scouting. The concept for the camp came about three years
ago, when the council realized it wasn't reaching minorities with its messages.
To address the problem, the council developed a Scoutreach division and hired
a full-time executive to focus the council's marketing and outreach
efforts.
Since then, the Winnebago Council has initiated Camp Quest, a similar winter
camping experience called Winter Quest, and other community events. Each event
is designed to provide a positive experience for young people and introduce
them to the excitement of the Scouting program.
Council President Scott Jordan said the effort is paying off. According to
Jordan, almost 100 percent of the boys who attend Camp Quest join Scouting. In
addition, the council's overall minority enrollment is up dramatically, with
more than 1,000 African American youth participating, up from fewer than 100
just three years ago.
"We're looking at increased membership in the council and a whole group of
people who will grow up and volunteer someday," he said.

President Dennis Clark has used innovative programs like Camp Quest and
Winter Quest to dramatically increase minority enrollment in the
council. |
Dennis Clark, immediate past council president, said there is no easy way to
achieve the kind of success the council has seen.
"There is no magic bullet and no magic formula," said Clark. "It takes a lot
of shoe leather, and getting out and meeting people and building a nucleus of
support before you start the program."
Jordan agreed. "Marketing this kind of program can't be done with just an ad
in the paper. It takes keeping everyone involved and informed, and having a
strong, exciting program. A strong program excites and engages kids, and
inspires and motivates volunteers and supporters."
There is no question that camp is an important tool in building membership,
but a positive camp experience can also help retain membership. In fact, camp
attendance is considered a measure of the health of a pack or troop.
Unfortunately, convincing first-time Cub Scout leaders and parents to allow
their Cubs to attend Cub Scout resident camp can be a challenge.

Camping chairman John Gardner, bottom right, and his staff of volunteers
have helped the Northeastern Pennsylvania Council increase camp attendance
40 percent by focusing marketing efforts on putting families like Pamela
Anna and her son, Jason, sitting, and Cheryl Daube and her son, Scott,
standing, at ease about attending camp. |
In the Northeastern Pennsylvania Council in Scranton/Wilkes-Barre, Pennsylvania,
the task of marketing the council's camps falls to camping chairman John Gardner.
According to Gardner, marketing camp can be tough because Boy Scout leaders and
Cub Scout leaders view camp differently.
Gardner said the person who decides whether to send a Cub Scout to resident camp
is usually the mother. He said it's not surprising that a mother who is sending
her son to camp for the first time has different concerns than an experienced
Boy Scout leader who is choosing a camp.
"Boy Scout leaders are concerned about camp programs and what advancements are
available. But mothers want to know that the camps are safe, secure, and clean,"
he said.

According to Winnebago Council President Scott Jordan, almost 100 percent
of the boys who attend Camp Quest join Scouting. |
"In addition, people leading Cub Scout packs are often first-time Scouters.
They are new to our program and to leading a pack of boys. Most don't yet have
the self-confidence to take a pack of kids to Cub Scout camp."
While the council targets Cub Scouts, Cub Scout leaders, and parents with
marketing, the council pays closest attention to the mothers. Many of its
efforts are designed to help ease their concerns about resident camp.
Many districts have mothers who have had good camp experiences talk to parents
and leaders who haven't been to camp. "We see the greatest difference in the
districts that do this. The personal touch makes a difference," said
Gardner.
Another way the council is working to ease parents' anxiety is to offer
shorter camp stays.
"We have a full-week resident camp for Cub Scouts, but we also have a three-day
program for those who are uncomfortable being away for a full week," said
Gardner.
To help introduce parents, leaders, and Cub Scouts to camp, the council also
sponsors an annual Haunted Harvest Fest at the resident camp.
"We set up model campsites, we have hayrides and activities to let them see the
camp. Once parents see the facilities, they feel better about letting their
youth attend," said Gardner.
With more than 1,200 parents and children attending the festival over an October
2001 weekend, the council counts the festival a success.
Gardner said the council's marketing of Cub Scout resident camp has produced
dramatic results. "Just three years ago our camp was running at 35 percent
capacity, but for the 2001 camping season we were at 75 percent."
But the marketing efforts don't end when camp is over. In fact, for Gardner,
the council's camp marketing efforts go on year-round.
"Every year we have a new group of Cub Scouts and another chance to introduce
them to the fun and excitement of Scouting."
Since Scouting founder Lord Robert Baden-Powell held the
first Scout camp on Brownsea Island back in 1907, camp and camping have been
at the core of the Scouting program.
And with good reason. According to the recent Summer Camp
Outcomes Study conducted by independent research firm Harris Interactive,
summer camp is a microcosm of the entire Scouting experience.
While boys have fun at camp, hidden inside the experience
are growth and learning opportunities that build character and develop
leadership skills.
In 2001, 549,351 Scouts attended a Scout camp or went
camping—the largest number ever and a 2.5 percent increase over 2000.
More than 317,800 Tiger Cubs, Cub Scouts, and Webelos Scouts attended a
day camp during 2001. |